Poll'd Legal Documents

This document contains:

1. Privacy Policy

2. Terms of Service

3. Accessibility Statement

Last Updated: March 31st, 2026 | getpolld.com

At Poll’d, we take your privacy seriously. This Privacy Policy explains how Poll’d, Inc. (‘Poll’d,’ ‘we,’ ‘us,’ or ‘our’) collects, uses, discloses, and safeguards information when you visit getpolld.com or use our platform to create and distribute polls. Please read this policy carefully. If you disagree with its terms, please discontinue use of our platform.

1. Information We Collect

1.1 Information You Provide

When you create an account or use Poll’d, we may collect:

Name and email address
Company or organization name
Billing information (processed securely via our payment processor)
Poll and campaign content you create
Recipient email addresses you upload for campaigns
Any other information you voluntarily provide to us

1.2 Information Collected Automatically

When you visit our platform, we automatically collect certain information, including:

IP address and approximate location
Browser type and version
Device type and operating system
Pages visited and features used
Referring URLs

1.3 Information Collected from Poll Respondents

When individuals respond to a Poll’d poll, we may collect:

Their poll responses
IP address and approximate location (for fraud prevention)
Device and browser information
Timestamp of submission

Poll respondents’ data is collected on behalf of the Poll’d customer (the poll creator) and is governed by their privacy practices, in addition to this policy.

2. How We Use Your Information

We use the information we collect to:

Provide, operate, and improve the Poll’d platform
Send campaigns and collect poll responses on your behalf
Process transactions and send purchase confirmations and invoices
Send administrative communications such as updates, security alerts, and support messages
Analyze usage trends to improve user experience and platform performance
Detect and prevent fraudulent, abusive, or unauthorized activity
Comply with applicable legal obligations
Send marketing and promotional communications (you may opt out at any time)

3. What We Don’t Do

We are committed to responsible data practices. Specifically:

We do not sell your personal data to third parties
We do not share recipient lists between accounts
We do not send marketing emails to your recipients
We do not use your data to train AI models

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following limited circumstances:

4.1 Service Providers

We work with trusted third-party vendors who assist us in operating our platform, including hosting providers, payment processors, email delivery services, and authentication providers. These vendors are contractually obligated to protect your information and may only use it to perform services on our behalf.

4.2 Poll’d Customers and Respondents

If you are a poll respondent, your responses will be shared with the Poll’d customer who created the poll. If you are a Poll’d customer, we may share your poll data with collaborators you authorize within your account.

4.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

4.4 Business Transfers

If Poll’d is acquired, merged, or undergoes a change in ownership, your information may be transferred as part of that transaction. We will notify you in advance of any such change and the choices available to you.

5. Cookies and Tracking Technologies

We use essential cookies to keep you signed in and remember your preferences. We do not use advertising or third-party tracking cookies. You can control cookie preferences through your browser settings, though disabling essential cookies may impact platform functionality.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services, comply with our legal obligations, resolve disputes, and enforce our agreements. When you close your account, we will delete or anonymize your personal information within 90 days, except where we are required to retain it for legal or regulatory purposes.

7. Data Security

Your data is stored securely using industry-standard practices, including encrypted connections (TLS) and secure cloud infrastructure. We implement access controls and conduct regular security assessments to protect against unauthorized access, alteration, disclosure, or destruction.

No method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

8. Your Rights and Choices

Depending on your location, you may have the following rights with respect to your personal information:

Access – request a copy of the personal information we hold about you
Correction – request that we correct inaccurate or incomplete information
Deletion – request that we delete your personal information, subject to certain exceptions
Portability – export your data in a portable format
Opt-out – unsubscribe from marketing communications at any time via the link in our emails
Withdraw consent – at any time, where processing is based on consent

To exercise any of these rights, please contact us at hello@getpolld.com. We will respond to your request within 30 days.

9. Recipients & Unsubscribing

If you received a poll from a Poll’d user and want to stop receiving emails, you can unsubscribe using the link in any email we send on their behalf. Your request will be honored immediately. We do not send unsolicited marketing emails to poll recipients.

10. Children’s Privacy

Poll’d is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe we may have collected information from a child, please contact us at hello@getpolld.com.

11. International Data Transfers

Poll’d is operated in the United States. If you are accessing our platform from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States. For users in the EEA or United Kingdom, we rely on appropriate legal transfer mechanisms, including Standard Contractual Clauses.

12. California Privacy Rights

If you are a California resident, you have additional rights under the CCPA, including the right to know what personal information we collect, the right to delete it, and the right to opt out of its sale (we do not sell personal information). To submit a request, contact us at hello@getpolld.com.

13. Changes to This Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you via email or through the platform. Continued use of Poll’d after changes constitutes your acceptance of the updated policy.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your data, please contact us:

Poll’d, Inc.

hello@getpolld.com

getpolld.com

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Last Updated: March 31st, 2026 | getpolld.com

1. Agreement to Terms

By creating an account or using Get Poll’d, you agree to these terms. If you don’t agree, please don’t use the service. We may update these terms from time to time — continued use after changes means you accept the updated terms.

2. What Get Poll’d Provides

Get Poll’d is a platform that lets you create and send email micro-polls to your recipients. We handle the delivery, response collection, and reporting so you can gather feedback quickly and easily.

3. Your Account

When creating and maintaining your account, you agree that:

You must provide accurate information when creating an account
You are responsible for keeping your login credentials secure
You are responsible for all activity that occurs under your account
You must be at least 18 years old to use Get Poll’d

4. Acceptable Use

You agree to use Get Poll’d lawfully and responsibly. You must not:

Send spam or unsolicited bulk emails
Upload recipient lists without proper consent
Use the service for phishing, fraud, or deceptive purposes
Send content that is illegal, harmful, or harassing
Attempt to access other users’ accounts or data
Interfere with or disrupt the platform’s operation
Resell or redistribute the service without permission

5. Your Content

You own the content you create on Get Poll’d (polls, campaigns, templates). By using the service, you grant us a limited license to store, process, and transmit your content solely to operate the platform on your behalf. We won’t use your content for any other purpose.

6. Recipient Consent

You are responsible for ensuring that you have the necessary consent or legitimate basis to email the recipients in your campaigns. Get Poll’d provides the tools — you are responsible for using them in compliance with applicable laws, such as CAN-SPAM, GDPR, or CASL.

7. Service Availability

We strive to keep Get Poll’d available and reliable, but we don’t guarantee 100% uptime. We may occasionally need to perform maintenance, updates, or experience unexpected outages. We’ll do our best to notify you of any planned downtime.

8. Account Suspension & Termination

We reserve the right to suspend or terminate your account if you violate these terms, engage in abusive behavior, or use the service in a way that harms other users or the platform. You can also delete your account at any time through your account settings.

9. Limitation of Liability

Get Poll’d is provided “as is” without warranties of any kind. To the maximum extent permitted by law, we are not liable for any indirect, incidental, or consequential damages arising from your use of the service. Our total liability is limited to the amount you have paid us in the 12 months preceding the claim.

10. Intellectual Property

The Get Poll’d name, logo, and platform are owned by us. These terms don’t grant you any rights to our branding or intellectual property beyond what’s needed to use the service.

11. Governing Law

These terms are governed by the laws of the United States. Any disputes will be resolved in accordance with applicable federal and state law.

12. Contact Us

Questions about these terms? Reach out to us:

Poll’d, Inc.

support@getpolld.com

getpolld.com

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Last Updated: March 31st, 2026 | getpolld.com

Accessibility Statement

Poll’d is committed to making our platform accessible to everyone, including people with disabilities. We believe that gathering feedback should be frictionless for all users — both the businesses sending polls and the recipients completing them.

1. Our Commitment

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. These guidelines explain how to make web content more accessible to people with disabilities, including those who use screen readers, keyboard navigation, or other assistive technologies.

2. What We’re Doing

We are actively working to ensure Poll’d meets accessibility standards. Our ongoing efforts include:

Designing poll interfaces with sufficient color contrast and clear visual hierarchy
Ensuring all interactive elements are keyboard navigable
Adding descriptive alt text to images and icons
Using semantic HTML to support screen readers and assistive technologies
Keeping email poll layouts simple, clean, and compatible with email accessibility tools
Testing our platform with assistive technologies during development

3. Known Limitations

We are a small and growing team, and we recognize that some parts of our platform may not yet be fully accessible. We are working to identify and address gaps on an ongoing basis. If you encounter a specific barrier, please let us know — your feedback directly informs our roadmap.

4. Feedback & Assistance

If you experience any difficulty accessing any part of Poll’d, or if you need content in an alternative format, please reach out to us. We will do our best to assist you promptly and work toward a resolution.

You can contact us at:

Poll’d, Inc.

hello@getpolld.com

getpolld.com

We aim to respond to accessibility-related inquiries within 5 business days.

5. Third-Party Content

Some content or functionality on our platform may be provided by third-party services (such as payment processors or authentication providers). While we choose partners with accessibility in mind, we cannot guarantee the accessibility of all third-party content.

6. Updates to This Statement

We review and update this Accessibility Statement as our platform evolves. As we make improvements, we will reflect those changes here.